digital_transformation

Tokyo – September 11, 2026 -- transcosmos inc. has officially launched trans-AI Chat, a generative AI-powered chatbot, in Indonesia, expanding its customer experience (CX) technology footprint in the country.

Chatbot uses large language models to replace scripted conversation flows

Unlike conventional chatbots built on predefined scripts, trans-AI Chat leverages large language models (LLMs) to interpret conversational context, recognize customer intent, and generate dynamic, human-like responses in real time.

Munich – September 11, 2026 -- Nearly half of consumers in France and Germany, 46%, abandon a transaction when identity verification is too complex or slow, according to a new survey from IDnow published ahead of the EU Digital Identity Wallet's scheduled December 2026 rollout.

The EUDI Wallet Consumer Survey, conducted by Sapio Research in June 2026 among 2,000 adults aged 18-80 (1,000 in France, 1,000 in Germany), found that awareness of the incoming digital identity system remains low while friction in current onboarding processes is already costing financial services providers customers.

Lugano – – September 11, 2026 -- Fuze Finance has secured approval from the Supervisory Organisation for Financial Intermediaries and Trustees (SO-FIT) to operate as a supervised financial intermediary in Switzerland, marking the regulated crypto-assets infrastructure provider's first move into Western Europe. The approval, granted under the Anti-Money Laundering Act, allows Fuze to offer institutional clients crypto-asset infrastructure and stablecoin settlement alongside SWIFT, SEPA and SIC payment rails.

Four in five Swiss banks still lack a regulated crypto offering

Citing IMF data referencing FINMA, Fuze notes that roughly 80% of Swiss banks have yet to establish a regulated crypto-assets service, pointing to a supply gap in one of the world's largest private banking markets. The Swiss entry adds to Fuze's existing regulatory licenses in the Middle East, Turkey and Canada.

Amsterdam – September 11, 2026 -- NetActuate today launched the Media Substrate, a managed transport layer that runs redundant paths for contribution-grade live video across more than 45 global locations, available immediately in the company's Customer Portal ahead of IBC 2026.

Broadcasters send one stream while NetActuate manages dual paths beneath it

The service lets broadcasters send a single stream and receive a single stream, while NetActuate runs diverse paths across its network, merges them at egress, and measures latency and continuity on every hop. In a blackout test cited by the company, one path was taken fully dark and the merged output lost no data.

Kawasaki, Japan – September 11, 2026 -- Fujitsu has developed the world's first working prototype of a diamond-spin quantum computer that integrates tin-vacancy (SnV) centers into photonic integrated circuits, a milestone the company says advances the path toward scalable quantum systems.

Prototype runs at -271.6°C, warmer than superconducting rivals

The device operates at -271.6°C, a higher temperature threshold than the -273.13°C required by typical superconducting quantum computers. Fujitsu demonstrated in a test environment that the prototype can be operated via its Hybrid Quantum Computing Platform without requiring specialist quantum expertise, a factor that could lower operational barriers for enterprise adopters.

Berlin – September 11, 2026 -- BOE Technology held its first overseas Innovation Partner Conference (IPC) in Berlin on September 7, 2026, gathering more than 200 partners alongside IFA 2026 to discuss display and IoT collaboration in the European market.

BOE stages inaugural overseas IPC forum during IFA 2026

The event, themed "Innovation, Globalization, Collaboration," marked the first time BOE's IPC forum was held outside its home market, drawing global display and IoT ecosystem partners to Berlin. BOE CSO Qi Zheng said the company would deepen joint development with global partners, describing the approach as rooted in innovation and driven toward shared success at IFA.

IFA CEO praises BOE's technology leadership at Berlin showcase

IFA CEO Leif Lindner said he was pleased BOE chose to showcase its technological leadership at IFA Berlin, where decision-makers and trendsetters of the electronics industry convene.

Freiburg – – September 11, 2026 -- Intuitive Surgical has secured CE marking for Force Feedback instruments on its da Vinci 5 surgical system, clearing the technology for use across the European market alongside more than 100 additional system updates.

Force Feedback lets surgeons feel tissue resistance in real time

The instruments capture pressure, traction and lateral forces roughly 1,000 times per second, relaying them directly through the hand controllers on the da Vinci 5 console. A real-time force gauge, resembling a speedometer, displays the intensity of force applied to tissue during a procedure. Post-operatively, surgeons can review force data through Case Insights in the MyIntuitive+ platform to refine technique and reduce variability between cases.

Bad Friedrichshall – September 10, 2026 -- Schwarz Digits and SAP have launched RISE with SAP on STACKIT, making STACKIT the only European hyperscaler certified to run SAP's flagship cloud ERP program, with commercial availability starting immediately and technical provisioning set for November 2026.

Certification took 18 months to complete

Schwarz Digits achieved SAP certification for STACKIT within one and a half years, according to Chief Sales Officer Bernd Wagner. He said the milestone removes 'the last hurdle' for on-premises customers considering a cloud migration, positioning STACKIT as the first European hyperscaler to combine sovereignty with competitive pricing.

Pembroke Pines, Fla. – September 10, 2026 -- Alocity, the AI Operating System for physical spaces, has announced support for Mercury Security's open access control platform, integrating Mercury's controller infrastructure with Alocity's cloud-native access control, AI Video, intercom, and visitor management software.

Alocity pairs Mercury's open hardware with its AI operator Aimee

The integration lets integrators and enterprise customers combine Mercury's established access control foundation with Alocity's AI-driven software layer, avoiding a choice between legacy infrastructure and modern cloud tools. Marco Quintero, Founder and CEO of Alocity, said Mercury represents the open infrastructure and customer choice the physical security industry needs, and that Alocity can now pair that foundation with a new generation of AI-driven software.

Beijing – September 10, 2026 -- Waterdrop Inc. (NYSE: WDH) reported second-quarter 2026 net operating revenue of RMB1,448.2 million (US$213.4 million), up 72.8% year-over-year and 16.6% quarter-over-quarter, as the Beijing-based insurance and healthcare technology platform scaled its AI-driven underwriting tools. Operating profit rose 14.3% year-over-year and 39.2% sequentially to RMB111.3 million (US$16.4 million).