Gong

San Francisco – October 16, 2026 -- Gong has been named a Leader in the 2026 Gartner Magic Quadrant for Revenue Action Orchestration (RAO) for the second consecutive year, placing highest on Ability to Execute and furthest on Completeness of Vision among 13 evaluated vendors.

Gong is one of only four Leaders among 13 vendors evaluated

The report, authored by Steve Rietberg, Dan Gottlieb and Alyssa Cruz and dated 13 October 2026, describes RAO as "the primary system of seller action and a single source of truth for sales interactions." Gong attributes its placement to its Revenue AI platform, which combines the Gong Revenue Graph, specialized AI agents and purpose-built applications. Revenue teams can run prospecting, deal execution, forecasting and coaching on one system.

Arlington, Va. – October 08, 2026 -- Info-Tech Research Group has named Gong and Agentforce Sales as joint leaders in its 2026 Conversation Intelligence Data Quadrant Report, each scoring 9.0 on the firm's Composite Score (CS) scale, with Avoma close behind at 8.6 CS.

The rankings, drawn entirely from verified end-user feedback on Info-Tech's SoftwareReviews platform, designate all three vendors as Champions in a category covering tools that capture, transcribe, and analyze customer calls and meetings.

Gong and Agentforce Sales tie at the top with 9.0 Composite Scores

Gong earned its score on the strength of call recording features, according to user feedback aggregated in the report. Agentforce Sales matched that score, with reviewers citing its conversation coaching capabilities as a standout strength.

San Francisco – September 30, 2026 -- Gong has launched Mission Callisto, a product suite anchored by Gong Enrich, a new capability that pulls third-party account and contact data directly into its Revenue Graph platform used by more than 5,000 organizations.

Gong Enrich connects to ten data partners to fix fragmented CRM records

The tool lets customers pull data from providers including Apollo, Findymail, Firmable, Kernel, LeadIQ, Lusha, RocketReach, Wiza, ZeroBounce, and ZoomInfo, searched in a customer-defined priority order. Remaining gaps are filled using Gong Credits. Sales reps can complete missing contact details with a single click, or automate enrichment at scale through Custom Agents triggered by specific conditions.