Aspocomp Gives Every PCB Customer a Dedicated Contact at Oulu Plant
Oulu – October 23, 2026 -- Aspocomp assigns every printed circuit board (PCB) customer a dedicated contact person, handled by a customer service team based at the company's Oulu factory.
Single contact handles each order from quotation to shipment
The team receives requests for quotation (RFQs), prepares offers, processes orders and tracks them until the boards ship. "From the customer's perspective, we are often the main contact point," said Maria Pasanen of the customer service team.
The team coordinates with sales, production and technical experts. It also monitors schedules and checks that documentation and specifications are handled correctly. Once the finished PCBs are ready, it notifies the customer that the delivery is on its way.