Healthcare, Pharma & Life Sciences

Boston – October 17, 2026 -- AdvaMed's The MedTech Conference, set for October 18–21, 2026, will host its largest Medtech Campus to date, with 185+ presenting companies and more than 500 speakers across Campus and education sessions. The trade body reports member participation at an all-time high and says nearly half of registered attendees are new to the event.

Keynote stage pairs device CEOs with a Wall Street analyst

Mick Farrell of Resmed, Mike Mahoney of Boston Scientific, Ashley McEvoy of Insulet and Robbie Marcus of J.P. Morgan will join a discussion moderated by John Babitt of EY. Johnson & Johnson MedTech and Operation Smile will add further perspectives.

United States – October 17, 2026 -- AdvaMed has told the U.S. Copyright Office that software built to diagnose, configure and service a medical device is a distinct product and should not be treated like the software that operates the device.

AdvaMed separates clinician-facing software from servicing tools

The trade group's comments contrast two categories. One is software clinicians use to operate an imaging system. The other is software designed specifically to diagnose, configure and service that system. AdvaMed compares the split to a vehicle's operating software versus the specialized diagnostic tools technicians use to repair it. In its framing, one enables use of the product, while the other is a standalone tool with its own functions, users, protections and market.

United States – October 17, 2026 -- The ITEM Coalition, a bloc of 103 national organizations, has named Medicare coverage of standing systems in Group 3 power wheelchairs its top priority heading into 2027, after waiting six years for CMS to open a National Coverage Analysis.

Medicare's coverage gap leaves beneficiaries paying out of pocket

Medicare does not cover standing systems for Group 3 power wheelchairs, according to ITEM Coalition co-coordinator Michael Barnett. Beneficiaries with significant mobility impairments either bear substantial out-of-pocket costs or go without the technology. The coalition has a National Coverage Determination reconsideration request pending and says CMS is "well past time" to act.

Virginia – October 17, 2026 -- VHHA Solutions, an affiliate of the Virginia Hospital & Healthcare Association, has named Andor Health's ThinkAndor® an endorsed platform for hospitals and care providers across Virginia, extending the AI-driven system beyond acute care into senior living and behavioral health.

Endorsement targets fragmented care technology

The partnership addresses health systems that run separate tools for virtual care, communication, monitoring and care coordination. ThinkAndor is designed to replace that patchwork with a single AI-powered infrastructure covering the path from the digital front door to post-acute follow-up.

[SOURCE_CITY] – October 17, 2026 -- Andor Health's ThinkAndor platform scored 92.6 in the 2026 KLAS ranking for Virtual Care Platforms, earning the Best in KLAS title and outperforming the category average, the company said.

Three independent bodies honor ThinkAndor in one cycle

Black Book Research named ThinkAndor the top-rated virtual care platform for the third consecutive year. The platform led in workflow integration, provider efficiency and patient engagement.

Frost & Sullivan gave Andor Health its Transformational Innovation Leadership award for excellence in acute care virtual health.

Many of the awards draw on direct, anonymous feedback from healthcare providers, including clinicians, administrators and leaders who use the platform daily.

United States – October 17, 2026 -- Andor Health is combining its ThinkAndor platform with PsynergyHealth's virtual clinical workforce to support CMS Rural Health Transformation initiatives, targeting rural providers that cannot add staff.

ThinkAndor automates documentation and care coordination

ThinkAndor uses multimodal, agentic AI to listen to clinical encounters, generate documentation automatically and coordinate care across electronic health records. Ambient AI captures and summarizes clinical conversations in real time, which removes manual documentation and redundant data entry. Coordination agents also automate referrals and follow-ups.

United States – October 17, 2026 -- Andor Health ranked #1 in overall client satisfaction in the 2026 Black Book survey of non-EHR virtual care platforms, its fourth consecutive year at the top. Its ThinkAndor agentic AI platform scored 9.75 out of 10.

More than 1,100 healthcare professionals across care settings contributed feedback to the survey. ThinkAndor led in 14 of 18 performance categories tied to enterprise virtual care execution. These included clinical workflow integration and usability, interoperability across systems and devices, care team collaboration and escalation support, AI-assisted automation and workflow orchestration, and customer support and long-term partnership quality.

United States – October 17, 2026 -- Andor Health has expanded ThinkAndor with multimodal agentic AI that runs voice-based and conversational patient interactions from initial access through post-acute follow-up, targeting the fragmented patient communication that drives call center costs and clinician workload.

ThinkAndor agents initiate and manage patient conversations

The agents start and manage conversations rather than waiting for patients to navigate portals, websites and phone systems. According to the announcement, they read patient context in real time, recommend next best actions and coordinate workflows behind the scenes.

Platform covers four stages of the care continuum

ThinkAndor's multimodal infrastructure orchestrates conversations across four stages:

United States – October 17, 2026 -- Andor Health and Psynergy Health have launched the ACCESS Clinic, an approved CMS ACCESS Model clinic that runs on the ThinkAndor® AI-native clinical services operating system and targets Medicare beneficiaries with chronic conditions. The platform behind it already operates across more than 40 health systems and supports over 20 million patients in nearly every U.S. state.

Platform results span 35 million AI interactions

ThinkAndor® AI agents have completed more than 35 million clinical and patient interactions. According to the companies, health systems using the platform have achieved:

United States – October 17, 2026 -- Andor Health has reached General Availability in the CMS Health Technology Ecosystem initiative, with millions of patients across dozens of health systems already using its ThinkAndor® platform.

CMS recognized the company for patient-facing capabilities that ThinkAndor® has delivered since its inception. Patients use the platform to access care, retrieve health information, interact with Conversational AI, complete digital intake and connect with clinician-reviewed guidance.

Andor treats interoperability as infrastructure, not the outcome

Andor argues that a connected healthcare system is not necessarily a better one. Patients still face fragmented journeys, clinicians still spend significant time on coordination and administrative work, and health systems still assemble multiple vendors for different parts of care.