transcosmos Launches Generative AI Chatbot trans-AI Chat in Indonesia
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Tokyo – September 11, 2026 -- transcosmos inc. has officially launched trans-AI Chat, a generative AI-powered chatbot, in Indonesia, expanding its customer experience (CX) technology footprint in the country.
Chatbot uses large language models to replace scripted conversation flows
Unlike conventional chatbots built on predefined scripts, trans-AI Chat leverages large language models (LLMs) to interpret conversational context, recognize customer intent, and generate dynamic, human-like responses in real time.