Soprano Design

Soprano Launches Entra MFA Tool Ahead of Microsoft's 2027 SMS Cutoff

SYDNEY – November 10, 2026 -- Microsoft will stop delivering SMS and Voice multi-factor authentication (MFA) through Microsoft Entra ID from 1 February 2027. Australian communications company Soprano Design has launched a replacement delivery route for customers that still depend on both methods.

Microsoft shifts Entra customers to their own telephony providers

Microsoft is retiring telephony-based authentication delivery as it moves towards passkeys as the default authentication experience. Organisations that need to retain SMS or Voice MFA must select and manage their own telephony provider.

Soprano Connect for Microsoft Entra goes on sale via the Microsoft Security Store

The product carries per-user and per-transaction pricing options. It targets organisations with a business, regulatory, technical or operational requirement to keep SMS or Voice MFA beyond 1 February 2027.