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OutRival Names Ex-NICE Executive Shaun Sjolin Chief Customer Officer

OutRival Names Ex-NICE Executive Shaun Sjolin Chief Customer Officer

Miami – September 30, 2026 -- OutRival, creator of AI-powered Digital Workers, has appointed Shaun Sjolin as Chief Customer Officer to oversee customer relationships from onboarding through the full customer lifecycle.

Sjolin brings enterprise contact center expertise from NICE to OutRival's growth strategy

Sjolin joins from NICE, a global contact center software provider, where he served as Vice President of Customer Success managing large enterprise accounts across travel, hospitality, retail, healthcare, insurance, utilities, and infrastructure sectors. His prior roles include leading enterprise customer journeys at SAP, IBM, and Aon Hewitt.

Nice Enters European HVM Market With CE-Certified HySecurity Line

Nice Enters European HVM Market With CE-Certified HySecurity Line

London – September 22, 2026 -- Nice has formalized its entry into the European hostile vehicle mitigation (HVM) market, rolling out CE-certified products from its HySecurity division after previously supplying the region only on a project-by-project basis.

Nice Establishes Structured European Route to Market for HySecurity

HySecurity, acquired by Nice in 2016, brings more than 60 years of expertise in hydraulic gate operators and crash-rated barriers for airports, government facilities and data centres. Nice will now support the division with local commercial and technical teams alongside its existing network of installers and system integrators, moving away from ad hoc project sales.