[SOURCE_CITY] – October 17, 2026 -- Andor Health's ThinkAndor platform scored 92.6 in the 2026 KLAS ranking for Virtual Care Platforms, earning the Best in KLAS title and outperforming the category average, the company said.

Three independent bodies honor ThinkAndor in one cycle

Black Book Research named ThinkAndor the top-rated virtual care platform for the third consecutive year. The platform led in workflow integration, provider efficiency and patient engagement.

Frost & Sullivan gave Andor Health its Transformational Innovation Leadership award for excellence in acute care virtual health.

Many of the awards draw on direct, anonymous feedback from healthcare providers, including clinicians, administrators and leaders who use the platform daily.

United States – October 17, 2026 -- Andor Health is combining its ThinkAndor platform with PsynergyHealth's virtual clinical workforce to support CMS Rural Health Transformation initiatives, targeting rural providers that cannot add staff.

ThinkAndor automates documentation and care coordination

ThinkAndor uses multimodal, agentic AI to listen to clinical encounters, generate documentation automatically and coordinate care across electronic health records. Ambient AI captures and summarizes clinical conversations in real time, which removes manual documentation and redundant data entry. Coordination agents also automate referrals and follow-ups.

United States – October 17, 2026 -- Andor Health ranked #1 in overall client satisfaction in the 2026 Black Book survey of non-EHR virtual care platforms, its fourth consecutive year at the top. Its ThinkAndor agentic AI platform scored 9.75 out of 10.

More than 1,100 healthcare professionals across care settings contributed feedback to the survey. ThinkAndor led in 14 of 18 performance categories tied to enterprise virtual care execution. These included clinical workflow integration and usability, interoperability across systems and devices, care team collaboration and escalation support, AI-assisted automation and workflow orchestration, and customer support and long-term partnership quality.

United States – October 17, 2026 -- Andor Health has expanded ThinkAndor with multimodal agentic AI that runs voice-based and conversational patient interactions from initial access through post-acute follow-up, targeting the fragmented patient communication that drives call center costs and clinician workload.

ThinkAndor agents initiate and manage patient conversations

The agents start and manage conversations rather than waiting for patients to navigate portals, websites and phone systems. According to the announcement, they read patient context in real time, recommend next best actions and coordinate workflows behind the scenes.

Platform covers four stages of the care continuum

ThinkAndor's multimodal infrastructure orchestrates conversations across four stages:

United States – October 17, 2026 -- Andor Health and Psynergy Health have launched the ACCESS Clinic, an approved CMS ACCESS Model clinic that runs on the ThinkAndor® AI-native clinical services operating system and targets Medicare beneficiaries with chronic conditions. The platform behind it already operates across more than 40 health systems and supports over 20 million patients in nearly every U.S. state.

Platform results span 35 million AI interactions

ThinkAndor® AI agents have completed more than 35 million clinical and patient interactions. According to the companies, health systems using the platform have achieved:

United States – October 17, 2026 -- Andor Health has reached General Availability in the CMS Health Technology Ecosystem initiative, with millions of patients across dozens of health systems already using its ThinkAndor® platform.

CMS recognized the company for patient-facing capabilities that ThinkAndor® has delivered since its inception. Patients use the platform to access care, retrieve health information, interact with Conversational AI, complete digital intake and connect with clinician-reviewed guidance.

Andor treats interoperability as infrastructure, not the outcome

Andor argues that a connected healthcare system is not necessarily a better one. Patients still face fragmented journeys, clinicians still spend significant time on coordination and administrative work, and health systems still assemble multiple vendors for different parts of care.

South Carolina – October 17, 2026 -- The Medical University of South Carolina (MUSC) expanded its virtual nursing program from five inpatient units to 57 units across four regions in about two and a half years, and estimates $2.4 million in savings from reduced nurse turnover on early adopter units, according to research from its Telehealth Center of Excellence.

MUSC program freed capacity equal to 10.2 full-time nurses

Across more than 23,500 virtual nursing encounters, the program generated capacity equivalent to approximately 10.2 full-time nursing positions. The program runs on the ThinkAndor® platform.

Of the bedside nurses surveyed, 87% reported a decrease in overall workload. Seventy-six percent said they spent less time documenting admissions and discharges, and 68% reported more time for patient rounding.

United States – October 17, 2026 -- ThinkAndor® Remote Patient Monitoring is now available in Epic Toolbox under the Remote Patient Monitoring category, giving health systems an AI-native option that bundles connected devices, automation, workflow integration and clinical staffing.

ThinkAndor RPM prioritizes patients instead of adding to alert queues

The platform continuously analyzes incoming patient data to flag potential clinical concerns and rank patients who may need intervention. Clinicians keep responsibility for clinical judgment but no longer act as the first manual filter for every reading. The pitch targets a known failure point in RPM: more devices produce more readings, alerts and queues for already stretched teams.

United States – October 17, 2026 -- UPMC will expand its AI-native transitional care management model from UPMC Jameson to 18 hospitals this fall, working with Andor Health and Psynergy Health.

Every enrolled patient receives outreach within 48 hours of discharge

Andor Health's ThinkAndor platform uses AI to automate initial outreach, analyze clinical information, prioritize emerging needs and prepare clinicians for patient encounters. Patients who need additional support can be escalated to a care coordinator.

Across transitional care workflows, Andor reports a 63% reduction in clinician time spent on non-clinical tasks per encounter and an 82% reduction in non-actionable monitoring alerts.

Kuala Lumpur – October 17, 2026 -- Founder Group Limited (NASDAQ: FGL) has secured a RM19.5 million (approximately US$5 million) engineering, procurement and construction contract for a 5.5MW solar facility under Malaysia's Large Scale Solar 5 (LSS5) programme.

A solar investment company awarded the contract. Founder Group will oversee design, construction, testing and commissioning of the plant.

Plant must reach commercial operation by May 1, 2027

The project carries a guaranteed Maximum Annual Available Capacity (MAAQ) of 13,568.8 megawatt-hours (MWh) for the first two years of operation. Commercial operation is scheduled for May 1, 2027.

CEO Lee Seng Chi said the company aims to achieve energization by early 2027 and cited its track record in utility-scale projects since LSS4.