Bolingbrook – November 10, 2026 -- Therapy Partners Group (TPG), operator of 24 physical therapy and wellness brands across more than 150 clinics in 7 states, has selected Prompt Health as its long-term technology and business partner, moving every brand onto one AI-powered platform.
TPG consolidates all 24 brands on a single Prompt platform
TPG, a physical therapist-led portfolio company of Shore Capital Partners formed in 2019, said the decision started with its clinicians. The company wanted technology that makes it a better employer while improving operational efficiency and patient experience. CEO Brent Mack, PT, DPT, said the goal is to leave clinicians with "less work following them home."
Prompt drafts clinical notes from patient conversations in the treatment room
Patients book online according to their plan of care and check in from their phone. In the treatment room, Prompt drafts the note from the conversation, and home exercise programs are built into the workflow so patients leave with their plan.
At the front desk, self-scheduling, an automated waitlist and self check-in with patient collections are meant to cut phone volume and keep schedules full. TPG expects clinicians to finish each day with every note completed.
Prompt's student placement and Career Connection programs add a hiring channel
The agreement extends beyond software. TPG leaders work with Prompt's team, many of them clinicians, on how the business runs. TPG also gains access to Prompt's student placement and Career Connection programs, which connect it with physical therapy students and therapists seeking new roles.
COO Kimberly Kollwelter, PT, DPT, MBA, said each practice joining TPG receives the same foundation its existing clinics already use, reducing time spent on transition.
TPG and Prompt plan to bring additional technology into TPG clinics and will measure each step by whether it improves the day for clinicians and patients.