Platform Consolidation

Spark Energy Moves 445,000 RCEs to VertexOne Platform

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Spark Energy Moves 445,000 RCEs to VertexOne Platform

Houston – November 03, 2026 -- Spark Energy has moved all of its roughly 445,000 residential customer equivalents (RCEs) onto VertexOne's VXretail and VXexchange platforms, VertexOne announced. The migration covers every Spark market and brand across 111 utility service territories in 21 states and Washington, D.C.

Migration folds a decade of acquisition-built systems into one platform

Customer accounts, billing operations, market transactions and associated business processes now run on a single integrated platform. They replace the multiple systems Spark accumulated through more than a decade of acquisitions and growth. Spark's brands include Spark Energy, Major Energy, Provider Power and Verde Energy.

VertexOne's implementation and customer service teams supported Spark at every stage. The teams worked to minimize the impact on Spark's customers and day-to-day operations during the transition.