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Guest Experience

Stayntouch Completes PMS Rollout Across Imperial London Hotels' 7 Sites

Bethesda, Md. – September 25, 2026 -- Stayntouch has completed a phased migration of all seven Imperial London Hotels properties onto its cloud property management system, culminating in the cutover of the 1,379-room Royal National Hotel, the largest hotel in Western Europe.

Royal National Hotel becomes largest property on Stayntouch's EMEA platform

The Royal National Hotel's onboarding marks the largest property to join Stayntouch in EMEA to date, demonstrating the platform's capacity to run enterprise-scale operations alongside boutique properties within the same portfolio.

Hotel Nikko San Francisco Deploys SONIFI Interactive TV Platform

Hotel Nikko San Francisco Deploys SONIFI Interactive TV Platform

San Francisco – September 22, 2026 -- Hotel Nikko San Francisco has partnered with guest technology provider SONIFI to install a new in-room interactive TV system across the Union Square property, deepening the hotel's push toward integrated luxury tech.

SONIFI's casting technology removes need for extra in-room hardware

The system embeds SONIFI's patented casting solution directly into guest room TVs, giving access to more than 5,000 streaming apps without additional devices. The platform also delivers international programming, premium sports packages, and still-in-theater and early-release movies on demand.