Employee Experience

Sydney – October 15, 2026 -- Integrated Research (ASX: IRI) has launched Clarion, its first standalone SaaS product, giving employees and IT teams a shared real-time view of what is degrading calls and meetings. The product is available from 15 October 2026 with a 30-day free trial.

Clarion runs on Iris, IR's new AI-powered platform. It targets organizations with remote, hybrid and contact center workforces, where IT often cannot see what an employee experiences during a failed call. The tool is built to tell users whether a problem lies with their own setup or with the communications platform.

Desktop widget and fleet dashboards combine device, network and platform signals

Employees get a lightweight desktop widget that explains in plain language what is affecting their calls, plus a pre-call health check. Weak Wi-Fi or poor headset connectivity, for example, can be spotted and fixed without contacting IT.

Toronto – – October 06, 2026 -- McLean & Company has named nine winners of its inaugural HR Excellence Awards, selected from a field of 45 finalists across three categories measuring how organizations use diagnostic data to drive HR decisions.

Nine organizations win across three HR categories and three size segments

The winners span Employee Listening, HR Organizational Alignment, and HR Management & Governance, with separate Small, Medium, and Large/Enterprise honorees named in each category. In Employee Listening, winners include WESTconsin Credit Union (Small), Riddell Inc. (Medium), and Gildan Activewear, Inc. (Large/Enterprise). HR Organizational Alignment honorees are the Saskatchewan Assessment Management Agency (SAMA) (Small), Bryant University (Medium), and DexKo Global (Large/Enterprise). HR Management & Governance winners are Collège Boréal (Small), MTN Ghana (Medium), and VINCI Construction USA (Large/Enterprise).