Product Update

Torrington – October 13, 2026 -- Therap Services has connected smart health monitors directly to electronic health records through its Therap Connect platform, removing manual entry of vital statistics for human services agencies.

Therap Connect captures vital signs, sleep and body composition data from smart scales, sleep mats and blood pressure monitors

The platform automatically records biometric readings from connected devices, including vital signs, body composition, sleep metrics and ambient environment conditions. Therap says manual logging creates administrative delays and raises the risk of entry errors. Data goes straight into the Therap system, giving care teams immediate visibility into health trends.

Global – October 12, 2026 -- CIQ is making Enterprise Linux Manager (ELM) available at no additional cost with all RLC Pro subscriptions. Migrating fleets get a local mirror, curated content views, rollback and network provisioning before the first host is converted.

CIQ treats OS conversion and lifecycle tooling as separate workstreams

For RHEL, Oracle Linux and CentOS-family sources, CIQ's migrate2rlc script converts each host to RLC Pro within the same major version. The conversion changes what runs on the host. It leaves three questions open: where hosts pull packages afterward, which content each host group may install, and how teams build replacement machines. ELM answers all three, and CIQ advises putting that layer into the migration plan from the first week.

Global – October 12, 2026 -- ChurnZero reports the highest overall Satisfaction score among its leading competitors in G2's Fall 2026 Grid Report, including a Net Promoter Score of 89 against 73 for the next-best vendor.

The customer success vendor also cites a 94% Likelihood to Recommend, 96% for Ease of Doing Business and 96% for Quality of Support. The figures are company-reported.

Salesforce data puts customer-facing time at 46% for service staff

Salesforce found that service professionals spend less than half their time (46%) with customers and the rest on administrative tasks. ChurnZero positions its platform against that gap, arguing that training, late-caught escalations and upsell preparation consume hours that could go to customer success.

Global – October 12, 2026 -- Clever has added more than 150,000 transactions and over 500 projects to its database over the past year, and says it is working toward a completed Enterprise Module in 2026.

Customer requests drive new filters and cost links

The platform now offers cleaner organization data, hyperlinked cost information, and new filters for accreditations and SDG goals. Clever says each refinement addresses a specific pain point raised by new and existing customers. The company says converting user feedback directly into features has sped up its product development.

Navigation and data quality get an overhaul

Clever has streamlined platform navigation, improved data quality, and automated backend processes. The automation is intended to support further capabilities ahead of the 2026 Enterprise Module, though the source gives no details on what those capabilities will include.

Global – October 12, 2026 -- CIQ's RLC Pro LTS bundles five active FIPS 140-3 CMVP certificates, validated per minor version on x86_64, as a standard feature rather than a paid upgrade, as the company lays out documented migration paths for RHEL, Oracle Linux, SUSE, Amazon Linux 2 and unsupported Linux users.

RHEL, Oracle Linux and CentOS users skip recertification

RLC Pro shares its Enterprise Linux foundation with RHEL, Oracle Linux and CentOS. Applications compiled against that base carry over with little to no change. Because the migration preserves the foundation, it also preserves the certification, which removes the recertification step platform teams usually budget for a full platform change.

CIQ's migrate2rlc script automates the conversion. It checks the current version, third-party repositories and FIPS requirements, then runs the migration and validates the result.

Global – October 12, 2026 -- CIQ Enterprise Linux Manager (ELM), the fleet lifecycle tool bundled with RLC Pro, runs a forward-only dependency check on draft content views so incompatible libraries surface before a patch reaches any production host.

CIQ frames the problem around operators who say the patch, not the CVE, took production down. An update can pull in an incompatible library or bump a version another component depends on. The conflict information exists before deployment, but teams often see it only after the change is live.

ELM flags dependency conflicts on unshipped drafts

Hosts install from content views, which are named, versioned snapshots of the packages and versions that ship together. When an administrator forks a new view to bring in an update, ELM maps the change forward through it. Conflicts appear on the draft without a full re-walk of the dependency tree.

Global – October 12, 2026 -- CIQ Enterprise Linux Manager (ELM) resolves subscription entitlement a single time, at the customer's mirror, whether the fleet has 200 hosts or 20,000.

Subscription authenticates against CIQ Depot at sync time

Customers point ELM at CIQ Depot with their credentials. The RLC Pro subscription governs which repositories they can mirror. Every content view built from that sync inherits the entitlement, as does every host that installs from the view.

The Depot share of the mirror sits alongside internal repositories and open repositories such as Extra Packages for Enterprise Linux (EPEL). All three sync on the same schedule, and a content view draws from them as one catalog. Mirroring accepts any RPM-based distribution. Curation, dependency resolution and errata cover Enterprise Linux content only.

San Jose – October 09, 2026 -- PUFsecurity, a subsidiary of eMemory Technology, argues that the security of AI agents ultimately rests on hardware Roots of Trust in the chips that run them, as agents gain delegated credentials and act without user review.

Agents that act on their own output raise the cost of compromise

Unlike a chatbot, an agent runs persistently, holds delegated credentials, browses the web, executes code and calls connected services. PUFsecurity says a misled chatbot yields a bad answer a person can still catch, while a misled agent can act with the user's credentials before anyone checks.