TraceLink Creates Dedicated Teams for Track & Trace and Agentic ABPs
Boston – October 19, 2026 -- TraceLink has set up separate global Commercial, Research & Development (R&D) and Services organizations for each of its two businesses, Track & Trace Compliance and Supply Chain Agentic Business Process (ABP).
Each business line now has its own specialists for product innovation, customer engagement and education, implementation, and ongoing customer success. Both lines continue to run on the OPUS Platform and the Integrate-OnceTM Agentic Business Network.
Track & Trace gets a dedicated Customer Account Management organization
The new account managers will help customers get more from existing investments, improve compliance outcomes, and track changing regulation. TraceLink's multinational compliance roadmap covers emerging requirements in Egypt and Ethiopia and the FDA's move to a uniform 12-digit National Drug Code.