Infotech tells CIOs to verify Microsoft 365 outage recovery first
Image
ARLINGTON — November 13, 2026 -- Infotech, a research and advisory firm, is telling CIOs not to declare normal operations restored after the Microsoft 365 outage that began on November 12 until they have verified business-critical workflows, integrations and security controls. As of midday ET on November 13, according to the firm's research note, Microsoft had given no restoration time, so the outage had run into a second calendar day.