Integrated Research Launches Clarion SaaS With 30-Day Free Trial
Sydney – October 15, 2026 -- Integrated Research (ASX: IRI) has launched Clarion, its first standalone SaaS product, giving employees and IT teams a shared real-time view of what is degrading calls and meetings. The product is available from 15 October 2026 with a 30-day free trial.
Clarion runs on Iris, IR's new AI-powered platform. It targets organizations with remote, hybrid and contact center workforces, where IT often cannot see what an employee experiences during a failed call. The tool is built to tell users whether a problem lies with their own setup or with the communications platform.
Desktop widget and fleet dashboards combine device, network and platform signals
Employees get a lightweight desktop widget that explains in plain language what is affecting their calls, plus a pre-call health check. Weak Wi-Fi or poor headset connectivity, for example, can be spotted and fixed without contacting IT.