San Antonio – September 30, 2026 -- NTT TechnoCross has secured Frost & Sullivan's 2026 Japanese Company of the Year Recognition in privileged access management for the third consecutive year, citing its unified governance platform for enterprise cybersecurity.
Frost & Sullivan cites unified governance across human and non-human identities
Frost & Sullivan's evaluation benchmarked NTT TechnoCross across strategy effectiveness and strategy execution, with the company excelling in both dimensions. Vivien Pua, Industry Principal at Frost & Sullivan, noted that the company's iDoperation platform brings privileged account governance, access control, monitoring, auditing, analytics, and just-in-time access capabilities into a single system, aligning with enterprise demand for dynamic access management beyond traditional account protection.
iDoperation portfolio spans on-premises, cloud and hybrid environments
The portfolio incorporates privileged identity management, session recording, password management and rotation, multifactor authentication, just-in-time role elevation, endpoint privilege management, audit and analytics, and non-human identity management. NTT TechnoCross has built its strategy around cloud-enabled PAM, integrated privilege governance, and zero trust security frameworks, with integrations spanning identity management, database auditing, log management, asset management, and service management platforms.
Enterprise contracts average eight years with renewal rates above 90%
Customer satisfaction with support reached 4.6 out of 5.0 in fiscal year 2025. The company's customer experience model covers onboarding, consulting, implementation, training, troubleshooting, incident response, updates, and security patches, contributing to long-term account retention.
Product roadmap targets zero standing privileges and automated governance
Akio Ogawa, Product Manager at NTT TechnoCross, said the company will continue enhancing the iDoperation portfolio as privileged access scope expands across cloud environments, third-party operations, and endpoints. The platform's enhancement cycle focuses on least privilege enforcement, zero standing privileges, and dynamic access control to address increasingly complex hybrid and multicloud enterprise environments.