Skip to main content

DACH (Germany/Austria/Switzerland)

BSI Software Acquires Sikom to Expand AI-Driven Customer Communications and Contact Center Capabilities

Image
BSI Software Acquires Sikom to Expand AI-Driven Customer Communications and Contact Center Capabilities

SHERIDAN, WYOMING - May 15, 2026 - BSI Software has acquired German contact center technology provider Sikom Software GmbH to strengthen the communication and omnichannel capabilities of its BSI Customer Suite platform. The transaction expands BSI Software's position in AI-driven CRM and customer experience technologies by integrating intelligent contact center functionality designed for regulated industries including insurance and healthcare. The acquisition combines CRM, AI-powered customer experience processes and omnichannel interaction management within a broader enterprise communications framework. Both companies said the move is intended to support more integrated customer engagement and operational workflow management across service, sales and marketing environments.

BHB reports soft 2025 DIY retail results in DACH as consumer caution eases and renovation demand signals recovery

Image
BHB

SHERIDAN, WYOMING - March 4, 2026 - The BHB (Handelsverband Heimwerken, Bauen und Garten e.V.) says the DIY and garden retail market in the DACH region delivered only a modest overall outcome in 2025, shaped by visible consumer restraint and delayed home investment decisions. Germany remained slightly negative at -1.6% year on year, reaching €20.58 billion, while Switzerland also declined nominally by -1.3% to CHF 3.35 billion; Austria posted a minimal increase of +0.2% to €3.10 billion. At the same time, the association points to a surprisingly clearer improvement in sentiment and early indicators that could support a gradual rebound, including rising building permits and a high level of refurbishment and renovation need that could begin to translate into measurable demand in 2026.

Epta Unveils Integrated Natural Refrigeration Ecosystem and Strategic Retail Vision at EuroShop 2026

Image
Epta Unveils Integrated Natural Refrigeration Ecosystem and Strategic Retail Vision at EuroShop 2026

SHERIDAN, WYOMING - February 23, 2026 - Epta will use EuroShop 2026 in Düsseldorf (February 22-26) to present what it describes as a fully integrated ecosystem of commercial refrigeration solutions designed to support the evolving needs of modern retail. From Hall 15, Booth B24-B42, the Group plans to showcase new products, services, and development approaches that combine natural refrigeration, energy efficiency, and merchandising performance within a single strategic framework. For retail operators, the presentation positions refrigeration not only as infrastructure, but as a performance lever influencing operating cost, sustainability targets, and in-store product visibility.

HAUSER Puts Energy-Efficient Refrigeration and Retrofit-Ready System Design in Focus at EuroShop 2026

Image
HAUSER Puts Energy-Efficient Refrigeration and Retrofit-Ready System Design in Focus at EuroShop 2026

SHERIDAN, WYOMING - February 23, 2026 - HAUSER will use EuroShop 2026 to position energy efficiency, space-optimized cabinet design, and next-generation refrigeration technology as practical levers for food retail operators facing tighter sustainability expectations and rising operating-cost pressure. At stand C35 (Hall 14), the company will present new refrigerated cabinets, conversion-ready counter concepts, and two technology developments aimed at improving efficiency and lowering lifecycle complexity in modern store environments. The presentation spans furniture, systems, and services, with an emphasis on durability, cost-effectiveness, and natural refrigerants.

ESG Transparency Award 2025: How European Leaders Turn Sustainability Reporting into Competitive Advantage

Image
ESG Transparency Award 2025: How European Leaders Turn Sustainability Reporting into Competitive Advantage

SHERIDAN, WYOMING - December 2, 2025 - As regulatory expectations and investor scrutiny rise across Europe, the EUPD Group's ESG Transparency Award 2025 is spotlighting companies that no longer treat sustainability reporting as a mere compliance exercise, but as an engine for competitive differentiation and stakeholder trust. Presented in Bonn as part of this year's ESG Summit, the award recognizes more than 50 leading European companies that have embedded forward-looking ESG strategies into their organizations and communicate them transparently through robust sustainability reports.

ESG transparency moves from obligation to value driver