Oro Valley Police Department

Oro Valley – October 15, 2026 -- The Oro Valley Police Department (OVPD) has launched Community Connect, a Versaterm-powered system that texts residents automatically as their call or case moves forward.

OVPD logs resident phone numbers at first contact to trigger automated texts

Once a resident contacts OVPD, the department records the caller's phone number. The system then sends automated texts as the case develops. Each message includes a link to official case information online, which residents can open at any time.

Delay notices go out when responding officers run behind schedule

If an officer is running late, the system sends a notice telling the resident about the delay. Residents no longer have to wonder whether help is still on the way.