Dale Carnegie Study: Change Clarity Collapses at Execution Level
New York – September 07, 2026 -- Only 48.2% of individual contributors believe their organization is "on the same page" during change initiatives, compared with 79.4% of leaders, according to a new white paper from Dale Carnegie. The 31-point gap illustrates how transformation strategies can lose coherence as they move from executive planning into daily execution, the training firm found.
Leadership credibility gaps widen among frontline staff
Just 27% of employees strongly believe their immediate leader's actions consistently align with stated messages, a figure that drops to 18.5% among individual contributors. Dale Carnegie's report, titled "Leading Organizational Change: The Human System Behind Successful Execution," argues that this divergence between words and actions leads employees to question whether a change effort is credible enough to warrant sustained support.