Digital Transformation

Global – October 15, 2026 -- Only 19% of insurance executives believe their operating model is agile enough to support digital transformation, even though 71% say digitalization is already affecting it, according to CGI's 2026 Voice of Our Clients research.

Agentic AI moves insurers from managing interactions to orchestrating outcomes

Conversational AI can explain what a policyholder should do after storm damage. An agentic system could go further: authenticate the customer, check coverage, open the claim, collect information, arrange services, initiate permitted payments and send proactive updates. A human claims professional steps in when judgment or extra support is required.

Europe – October 15, 2026 -- 75% of banks are exploring agentic AI, yet 39% remain in the proof-of-concept phase, according to CGI's latest Voice of Our Clients research. CGI argues that lenders must now prepare for customers who delegate product selection to AI agents.

APIs replace the app as the bank's front door

CGI says AI agents will compare, calculate and negotiate based on structured product information, reliable APIs, transparent pricing and lending criteria that software can interpret, rather than on app design. An agent could assess a bank's offering in milliseconds, reject its API and move on to a competitor. CGI frames API quality as a business capability and a source of competitive advantage, not only an IT metric.

Global – – October 15, 2026 -- Launching a global capability center (GCC) no longer differentiates a bank, according to CGI, which identifies five attributes that separate high-performing banking GCCs from those that fall short of their potential.

Top GCCs are judged on business outcomes, not headcount or utilization

Many centers are still measured on headcount growth, utilization rates, cost savings and project volumes. CGI argues that leading banks instead tie GCC success to the initiatives it accelerates and the value it helps create in modernization, growth, resilience and customer experience.

Las Vegas – October 15, 2026 -- MassPay reported a 510% year-over-year increase in third-quarter payout volume and a 112% rise in gross revenue, marking its third consecutive record quarter.

Volume growth accelerates every quarter while revenue growth rises

Payout volume grew 317% in Q1, 408% in Q2 and 510% in Q3, all measured against the prior-year period. Gross revenue growth rose from 98% in Q2 to 112% in Q3. The company said that as clients send more money through more corridors and rails, the model strengthens rather than thins.

CEO Ran Grushkowsky said clients are no longer testing the platform and are consolidating their money movement on it.

MassPay Collect launches in the US to bring funds in on the same platform

MassPay Collect went live in the US in Q3, letting businesses receive funds on the platform they already use for payouts. Europe, Canada and the UK are next on the roadmap.

New York – October 15, 2026 -- Gartner has named Deloitte a Leader in its 2026 Magic Quadrant for Global Digital Marketing Agencies, and the firm was also recognized in all seven Use Cases of the companion 2026 Critical Capabilities report.

Deloitte earns placement across all seven Gartner Use Cases

Gartner singled out Deloitte in four of the seven Use Case categories: AI-Driven Marketing Innovation, Digital Commerce & CX Overhaul, Website & Digital Product Design, and Data-Driven Performance Marketing. The Magic Quadrant was published on 25 August 2026 (ID G00841300). The Critical Capabilities report followed on 26 August 2026 (ID G00850979). Both were authored by Gartner analysts Jay Wilson, Philip Black and Jen Kady.

The result adds to Deloitte's earlier placement as a Leader in the Gartner Magic Quadrant for Digital Experience Services.

Lausanne – October 15, 2026 -- The International University Sports Federation (FISU) and ViewLift, a DAZN company, have expanded their technology alliance to put streaming, AI-powered media management and event technology on one platform serving 167 National University Sport Federations (NUSFs), with a full launch scheduled for January 2027.

ViewLift adds a fan-facing streaming layer on top of Bornan's event infrastructure

ViewLift is working with Bornan Sports Technology, FISU's Technology and Digital Data Partner. FISU and its member federations will use ViewLift's direct-to-consumer streaming and content platform. It sits on top of Bornan's existing games management, timing, scoring and results systems.

San Francisco – October 15, 2026 -- Benchling launched Science Foundries, a product that lets R&D teams run entire scientific processes with agents and scientists working from the same data, and made it available to its customers the same day.

Teams select a process or goal, such as producing proteins, optimizing a lead or improving a manufacturing process. They then define which steps agents run and where scientists must approve. Agents execute and monitor work, coordinate handoffs and flag key decisions to scientists.

Benchling has spent the past 18 months building AI into its platform. The company says agents are the fastest-growing capability it has released. Science Foundries extend agents from individual tasks to complete workflows.

Spokane – October 15, 2026 -- AV Access has launched the 8KEX100-KVM, an HDMI 2.1 KVM extender that carries 8K@60Hz and 4K@120Hz video plus USB signals up to 100m (328ft) over a single Cat 6/6A/7 cable.

The product is now available to professional users and system integrators. It supports HDMI 2.1 and HDCP 2.3.

Single-cable design with Power over Cable cuts installation complexity

The extender runs on one Cat cable and supports Power over Cable (PoC), which AV Access says reduces cable complexity. Further features include USB 2.0 connectivity, RS-232 passthrough and EDID management for professional AV deployments.

Parsippany – October 15, 2026 -- OLI has launched TrueCORR, a corrosion intelligence solution that feeds live plant data into first-principles chemistry models to identify changing corrosion risk before it becomes an asset integrity concern. Initial applications target refining and upstream oil and gas production.

TrueCORR continuously interprets process conditions using OLI's thermodynamic and corrosion models. Engineers can see how the corrosive environment changes while an asset is operating. The software adds context beyond alarms and individual monitoring points, helping teams determine whether a process change is affecting corrosion and what is causing it.

Irvine, Calif. – October 15, 2026 -- Getac Technology Corporation will present an end-to-end public safety lineup at booth 1501 at the IACP Annual Conference & Exposition in Orlando, Florida, Oct. 24–27, led by a new release of its Getac Video Suite evidence management platform and Copilot+ PC rugged devices.

Video Suite adds modules for officer review, mobile evidence capture and plate recognition

The latest Video Suite release extends the platform beyond video collection and management. Officer Review is a configurable quality-improvement tool that uses randomized data tailored to an agency's policies and objectives. The Evidence OnSite Mobile App lets officers capture and classify video and photos on department-issued phones and give community members a QR code to submit evidence.