Turku – October 21, 2026 -- Teleste has become the first company to embed Acapela's AI text-to-speech technology directly into its S-ARRIVE® passenger information platform, which serves trains, trams and metros.
S-ARRIVE now generates AI voice announcements as situations change
Operators can deliver passenger information instantly as situations evolve, covering routine next-stop announcements and disruption messages. S-ARRIVE synchronizes visual and audio communication, including service changes, so on-board screens and spoken messages stay aligned.
Acapela voices adapt pronunciation to local station names and transport vocabulary
Acapela's AI voices can be tuned to local station names and transport-specific terms. The companies say this improves voice quality, intelligibility and naturalness. Combined with visual displays, the announcements are meant to make the journey more accessible and to reach more passengers.
Both executives frame the integration around real-time passenger understanding
Jarkko Vehkala, Business Director, Railway Solutions at Teleste, said the integration enhances the continuous flow of information with high-quality AI-based announcements. Acapela Group CEO Rémy Cadic said that when something changes during a journey, passengers "need to understand it immediately."
The source gives no pricing, rollout timeline or customer deployments for the combined offering.