Douglas Police Automates Victim Updates With Versaterm Platform
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Douglas – October 15, 2026 -- Douglas Police Department has launched an automated victim notification system on Versaterm CommunityConnect that requires no additional staff and no restructuring of its records workflow.
Automated alerts replace manual follow-up by officers and advocates
The system sends crime victims case information and status changes as their cases move through investigation. Staff no longer have to track down and contact each victim individually.
Department leadership describes the system as an upgrade over a manual, ad hoc process. That process depended on individual officers or victim advocates remembering to follow up, and it was prone to delays and inconsistency as caseloads grew.