Global – October 21, 2026 -- A US freight forwarder now automates the splitting, sorting and indexing of 100,000 emails a month into its ERP, according to one of nine customer case studies published by PayCargo.
Document automation drives four of nine case studies
A Netherlands-based customs team within a global freight forwarder automated 4,000 monthly commercial invoices. A UK-based forwarder automated proof-of-delivery processing across more than 10 branches, removing manual data entry. A major US air cargo handler automated air waybill reconciliation with an AI-powered, API-driven workflow.
European forwarder automates 50,000 monthly email bookings
A major European freight forwarder applied AI-powered booking automation to 50,000 email bookings a month. Separately, a global freight forwarder automated carrier invoice processing across more than 20 countries.
Payments cases target manual invoicing and reconciliation
A global air cargo handler replaced manual invoicing and card readers at its UK stations with PayCargo's payments. A leading UK freight forwarder simplified payments and automated reconciliation across its finance and transport management systems.
ECU Worldwide used centralized digital payments to reduce costs and speed up global cargo release.