TM Forum

Pune, India – September 13, 2026 -- Tech Mahindra (NSE: TECHM) has unveiled its Zero Gravity Telco Architecture, a framework targeting the structural barrier preventing communication service providers (CSPs) from scaling AI beyond pilot projects into core operations.

Legacy systems create a 'gravitational pull' that stalls AI rollouts

Tech Mahindra's report identifies this barrier as "Legacy Gravity" -- the accumulated weight of decades-old business rules, definitions, and fragmented data embedded in operator systems. The company states that every AI initiative must first negotiate this accumulated complexity before it can deliver measurable value, and that operators rushing to deploy autonomous AI on fragmented systems face higher costs and slower outcomes.

SHERIDAN, WYOMING - April 14, 2026 - TM Forum, the global connectivity alliance representing more than 800 member organizations including the top 10 communication service providers, the top three hyperscalers, and leading network equipment providers, announced two significant strategic developments in early March 2026 that advance its agenda on autonomous networks and AI governance. A formal partnership with CAICT, disclosed at MWC2026 on 3 March, is designed to enable live validation of autonomous network innovations. Seven days later, AWS executive Kaniz Mahdi was confirmed as a member of TM Forum's AI and Data Mission Board, deepening collaboration between CSPs and cloud providers to scale trusted, interoperable AI across the global connectivity ecosystem.