TELUS Digital

TELUS Digital Partners With Parloa to Deploy Enterprise AI Agents

Vancouver – October 14, 2026 -- TELUS Digital has signed on as an implementation partner for Parloa, the Germany-founded agentic customer experience (CX) platform, giving its 83,000+ team members across 35+ countries a new AI agent offering for enterprise clients.

Under the arrangement, TELUS Digital will introduce prospective and current clients to Parloa's AI agent platform and help put it into production at scale. Enterprises can contract directly with Parloa for the platform, and separately engage TELUS Digital for implementation, integration, change management, managed services and other professional services.