CIOs Press Ahead on AI Despite Security and Governance Fears
Orlando – October 24, 2026 -- Enterprise AI adoption is continuing in 2026 despite mounting security, accountability and control concerns, CIOs attending Gartner's IT Symposium/Xpo told CIO Dive. In financial services, three-quarters of leaders reported using the technology this year, up from less than one-third in 2024.
Several CIOs compared AI's impact to the dot-com era and the arrival of cloud: it enables business reinvention but brings security and social risks. Gartner analysts said in the keynote that most tech executives are weighing those risks against AI's measurable and unquantifiable value.
Capital One Software executive calls non-adoption an 'extinction event'
Prashant Prahlad, SVP of product at Capital One Software, said skipping AI is not an option for enterprises. "If you don't get on board, it's going to be an extinction event," he said.